Details of the
programme and Agenda
This course is an introduction to the world of online
selling. Selling with chatbots give business owners and marketers a simple and
efficient way to deliver a new type of buying experience. A well-designed bot
can be just as insightful as a traditional website, while being much more
efficient.
By the end of
this Master Class, the participants will
Be able to understand the use of chatbots
Benefit from real life case studies/ best practices.
Define the lead generation process through chatbots
Learn how to convert leads through the conventional process
Understand the techniques to handle customer experiences online.
Who should attend
Sales leaders
Marketing heads
Influencers
Delivery Heads
Business Managers
Be able to understand the use of chatbots
Benefit from real life case studies/ best practices.
Define the lead generation process through chatbots
Learn how to convert leads through the conventional process
Understand the techniques to handle customer experiences online.
Who should attend
Sales leaders
Marketing heads
Influencers
Delivery Heads
Business Managers
Scheduled of Program
·
Conversational Selling
·
Identify the purpose
·
Welcome and automated responses
·
Understand the customer reponses
·
Lead generation
·
Qualifying questions
·
Implementing follow-ups
·
Lead conversion
·
Improve selling patterns
·
Improve customer experience
·
Understanding the gaps in the online presence
·
Improve the sales process
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